Diploma in Business Administration & Management


Mandatory Units
Essentials of Business Management
Management of Human Resource
Management of Customers Relationship

COURSE CURRICULUM
JOB FUNCTIONS AND DESCRIPTION OF A SECRETARY AND PA
DIARY MANAGEMENT
BUSINESS REPORTS AND LETTER WRITING
BUSINESS WRITING
COLLABORATIVE BUSINESS WRITING
PROPOSAL WRITING
BUSINESS ETHICS
E-MAILS WRITING TIPS
HANDLING CONFIDENTIAL DOCUMENTS
SUCCESSFUL MEETING MINUTES
MEETING MANAGEMENT
NOTE TAKING
DATA MANAGEMENT, RECORD KEEPING AND FILING
APPOINTMENT BOOKING AND ARRANGING INTERVIEWS
DELIVERING POSTAL MAIL
DICTATING
CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS
TELE PHONE ETIQUETTE
ORGANISING A MEETING
BOOKKEEPING
INVOICING/PETTY CASH
DOCUMENT PROOF READING
QUICKBOOKS FOR PAYROLL MANAGEMENT
TIPS FOR SPEED READING
CREATING AN EFFECTIVE CV AND COVER LETTER
TIME MANAGEMENT
EVENT PLANNING
MOTIVATING EMPLOYEES
TYPING SPEED DEVELOPMENT
ADMINISTRATIVE PROCEDURE
MICROSOFT WORD
MICROSOFT EXCEL MICROSOFT POWERPOINT
MICROSOFT OUTLOOK
ACCOUNTING AND BOOKKEEPING
BOOK KEEPING
BUDGETS & FINANCIAL REPORTS
COMMUNICATION FUNDAMENTALS
COMMUNICATION STRATEGY
EMOTIONAL INTELLIGENCE
ADMINISTRATIVE HUMAN RESOURCES FUNDAMENTALS
EMPLOYEE RECRUITMENT
LEADERSHIP ESSENTIALS
MANAGEMENT ESSENTIALS
SAFETY IN THE WORK PLACE Pakistan
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